Virtua Mobility's - InHotel Solution
Getting paid to offer a better guest experience. Get between 5% to 10% commission for every ride you book for your guests!
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Less than 50 rooms
50-200 rooms
More than 200 rooms
Sales
Gain $36K-$144k of additional revenue per year!
Insight & Analytics
Comprehensive Oversight for Management
Gain real-time insights and analytics into transportation services, allowing for informed decision-making and operational excellence.
Improved Ratings
Elevate Guest Experience with Effortless Transportation
Delight your guests with on-demand ride services directly from your hotel, ensuring convenience and satisfaction throughout their stay.
Efficient Operations
Streamlined Operations for Hotel Staff
Empower your team to efficiently manage guest transportation needs, reducing logistical challenges and enhancing service delivery.
Deep Integration
Seamless Integration with Existing Systems
Our solution integrates effortlessly with your current Hotel Management Systems, ensuring a smooth adoption process without disrupting operations.
Manage Risk
Risk Reduction and Liability Management
By managing transportation services through our platform, mitigate risks and ensure compliance with safety standards, protecting both guests and your establishment.
Challenges and Solutions for Hotels
We understand the unique challenges hotels face with guest transportation and have developed comprehensive solutions.
Hotels lack a formal solution to book Uber rides for guests. Current Workaround: Hotel staff use their personal Uber accounts to book rides. Guests typically pay in cash, creating multiple risks.
The Problems This Causes:
- ❌ Liability Risks – If an accident, injury, theft, or misconduct occurs, the hotel may be held responsible.
- ❌ No Insurance Coverage – Rides booked via staff's personal accounts are not covered under hotel liability policies.
- ❌ Lack of Accountability – No official record of the booking, making dispute resolution difficult.
- ❌ Legal Non-Compliance – Hotel bookings do not follow UAE transport regulations and hotel liability policies.
Frequently asked questions
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General Questions
What is the InHotel Solution?
InHotel is a seamless ride-hailing integration for hotels, allowing them to book Uber rides for guests in a compliant, secure, and revenue-generating way.
How does InHotel benefit my hotel?
Hotels can enhance guest experience, streamline operations, eliminate liability risks, and earn a 5% commission on every ride booked.
Who is responsible for handling guest complaints or lost items?
Virtua Mobility and Uber will handle all customer complaints, lost items, and other service issues via the platform, ensuring a stress-free process for hotel staff.
Can my hotel track all ride bookings?
Yes! InHotel provides full booking visibility, allowing hotels to track all rides, invoices, and commissions in real time.
Does InHotel comply with my country's transportation regulations?
Yes, InHotel ensures that all bookings follow transport laws and hotel liability policies, eliminating legal risks for hotels.
Financial & Revenue Questions
How does my hotel make money from InHotel?
Your hotel earns a 5% commission on every ride booked through the platform.
How much can my hotel earn per month?
Based on 50–100 rides per day at an average ride value of $20, your hotel can generate $1,500 – $3,000 per month in additional revenue.
How does billing work for hotels?
Hotels (0–3 stars): Must register a corporate credit card, which will be pre-authorized for $1,500. Invoices are settled weekly. Hotels (4–5 stars): Get a $3,000 weekly credit limit and must pay invoices within 3 days to avoid a 3% penalty.
Can hotels pay invoices via credit card?
Yes! However, a 3% credit card processing fee applies.
What happens if a hotel doesn't pay on time?
Service will be suspended after 3 days of non-payment, and a 3% daily penalty fee will be charged.
Guest & Concierge Use Questions
How do guests book a ride?
Guests can either ask the concierge/reception to book for them or use a self-service kiosk with integrated payment options (in select regions and venues).
Can the cost of the ride be added to the guest's room bill?
Yes! Hotels can charge rides directly to guest room bills for easy settlement at check-out.
Can guests pay for rides in cash?
No, all payments are processed digitally via the hotel's billing system or credit card.
What if a guest has a problem with their ride?
They can report the issue via the automated support button on InHotel.ai, and Virtua Mobility will handle it with Uber's customer service team.
What if a guest forgets an item in an Uber ride?
Guests can report lost items via the InHotel.ai support system, and we will coordinate with Uber to retrieve them.